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Admiral reviews

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Rated Excellent 4.72/5

Admiral reviews

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Verified business
Last reviewed within 7 days
See more on their website
  • Award winning organisation
    Award winning organisation
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 36,089 product reviews

Average score of 4.72/5
5 star
86%
4 star
12%
3 star
1%
2 star
0%
1 star
1%
Reviews for Admiral have trended positively over the past 90 days

Latest positive rating

5/5

Very easy to buy and adjust policies.

Very easy to buy and adjust policies.

{"display":"Hugh Hegarty","full_name":"Hugh Hegarty","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1307545.png"}}'s avatar
Car insurance
Hugh Hegarty 30th September 2025

Latest negative rating

1/5

Avoid Admiral! Terrible!

Avoid Admiral! After 10+ years with Admiral and no previous claims, I was shocked at how poorly my accident was handled. They accepted the other... Avoid Admiral! After 10+ years with Admiral and no previous claims, I was shocked at how poorly my accident was handled. They accepted the other driver was fully at fault but refused to cover all the damage, ignored clear evidence from my dashcam and Land Rover app, and left me without a car while the complaint drags on. Extremely disappointing and unfair treatment. Read more Read less

{"display":"Chunpeng ","full_name":"Chunpeng ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
Chunpeng 3rd October 2025

About Admiral

Admiral is an award-winning UK based insurance company.

Admiral was set up a specialist provider of car insurance with 57 members of staff based in Cardiff. Today, it has over 10,000 members of staff in eight different countries across the world. It was the first company to launch MultiCar Insurance policies.

Admiral offers a variety of products including MultiCover, MultiCar, home insurance, pet insurance, van insurance, landlord insurance and travel insurance.

Admiral at a glance

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Reviews for Admiral

Showing 11 of 36089 company reviews Last reviewed within 7 days

Avoid Admiral! Terrible!

Car insurance 3rd October 2025

Avoid Admiral! After 10+ years with Admiral and no previous claims, I was shocked at how poorly my accident was handled. They accepted the other... Avoid Admiral! After 10+ years with Admiral and no previous claims, I was shocked at how poorly my accident was handled. They accepted the other driver was fully at fault but refused to cover all the damage, ignored clear evidence from my dashcam and Land Rover app, and left me without a car while the complaint drags on. Extremely disappointing and unfair treatment. Read more Read less

Rated Terrible 1/5
Read more product reviews

Very easy to buy and adjust policies.

Car insurance 30th September 2025

Very easy to buy and adjust policies.

Rated Excellent 5/5
Read more product reviews
  • 1/5

    I wanted to renew my car insurance, but they forced...

    I wanted to renew my car insurance, but they forced me to buy a home insurance package to get a discount. The company automatically renewed... I wanted to renew my car insurance, but they forced me to buy a home insurance package to get a discount. The company automatically renewed my home insurance without my consent. Since I no longer live at that address, the payment failed, and the matter was referred to the DVLA. I ended up getting a fine due to the company's fault. This is terrible service." Read more Read less

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1302745.png"}}'s avatar
    Car Finance
    Anonymous 17th September 2025
  • 5/5

    Very quick and easy online travel insurance.

    Very quick and easy online travel insurance. Lots of cover options and add ons. Highly competitive pricing. I took out a 1 year multi-trip policy... Very quick and easy online travel insurance. Lots of cover options and add ons. Highly competitive pricing. I took out a 1 year multi-trip policy for travel in 'Europe' (I was going to Morocco initially). Happily, I haven't needed to use it so I can't tell you what making a claim is like. Read more Read less

    {"display":"Chloe D","full_name":"Chloe D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Chloe D 16th September 2025
  • 5/5

    Quality Provider

    Able to get my quote online, very reasonably priced and comprehensive cover. No issues as of yet to claim however portal if I need to which is fantastic

    {"display":"PeterZolly","full_name":"PeterZolly","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    PeterZolly 16th September 2025
  • 5/5

    Cheapest for car & home Insurance

    Cheapest for car & home Insurance

  • 4/5

    No problems, but a suggestion

    In general, I have no problems whatsoever with Admiral as an insurer. They are professional and courteous, and I feel safe with them as my... In general, I have no problems whatsoever with Admiral as an insurer. They are professional and courteous, and I feel safe with them as my insurer. The only issue I have is with the telemetrics on the app; despite scoring gold for every single drive I do, I still get an overall score of silver/bronze. My job means I travel frequently as a passenger in other people's cars - I used to diligently change my status to "passenger" for those journeys, but this seems to make no difference, as these journeys are the only reason I can see for my score not averaging as gold. As a gold score would possibly bring my premium down, I feel slightly cheated that this process isn't as accurate as it could be and this could do with looking into. Read more Read less

    {"display":"sb1447","full_name":"sb1447","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    sb1447 12th September 2025
  • 4/5

    I reinsured with them because they don't rip off exi...

    I reinsured with them because they don't rip off existing customers with unfair price increases.

    {"display":"Terrry","full_name":"Terrry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Home insurance
    Terrry 10th September 2025
  • 1/5

    Avoid Admiral!

    Avoid Admiral! My elderly Mum waited 9 months to discover they would not pay out, despite her not being at fault. They take your premiums then leave you in the lurch.

    {"display":"Jayne W","full_name":"Jayne W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Jayne W 9th September 2025
  • 4/5

    Brilliant value for moneg

    I’ve always found Admiral offer the most service for the best price. The added extras, as well as not increasing the price as much as... I’ve always found Admiral offer the most service for the best price. The added extras, as well as not increasing the price as much as other providers, made me stay with them another year. Luckily, I haven’t needed to contact the customer service for anything major, but they were ready to help when it came to changing my number plate. Would highly recommend! Read more Read less

    {"display":"Lauren G","full_name":"Lauren G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Lauren G 8th September 2025
  • 5/5

    I find Admiral very easy to deal with and you have s...

    I find Admiral very easy to deal with and you have so many ways to contact them. Compared to all the other car insurance companies... I find Admiral very easy to deal with and you have so many ways to contact them. Compared to all the other car insurance companies they were the best value for money and much lower than other companies. Although all car insurance is far to expensive and I don't buy the excuses they give. Admiral also doesn't support Israel's genocide, unlike a lot of other financial companies Read more Read less

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