Your Community Bank reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Your Community Bank reviews
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Positioned as being a socially responsible organisation -
Has branches you can visit in-person -
Offers in-person appointments -
Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 507 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Your Community Bank makes saving simple and safe with friendly, helpful staff who really care. Their loans are straightforward, affordable, and flexible, often helping when others won’t. While service is mostly prompt and professional, a few mention occasional delays and wish for more personalised loan application options.
Positive themes
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Your Community Bank’s customer service is friendly, helpful and always ready to assist.
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Saving with Your Community Bank is easy and helps build financial confidence over time.
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Loans from Your Community Bank are straightforward with fair rates and flexible repayment options.
Negative themes
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Some find phone service slow and wish email replies were quicker at Your Community Bank.
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A few mention occasional delays or slow responses depending on busy periods.
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One reviewer wanted more personal contact during loan applications instead of automated forms.
About Your Community Bank
Your Community Bank, registered as Croydon Merton & Sutton Credit Union, has been supporting the local community since 1999, offering ethical and accessible financial services to people in Croydon, Merton, and Sutton.
Growth is driven by a strong commitment to improving the financial health and well-being of its members.
They continue to invest in new initiatives, expand support for vulnerable members and strengthen community outreach to better serve members.
Your Community Bank at a glance
Contact details
- Phone
- 020 3468 8568
- [email protected]
- Main address
- The Lansdowne Building, 2 Lansdowne Road, Croydon CR9 2ER
- Social media
Reviews for Your Community Bank
Showing 11 of 507 company reviews • Last reviewed within 7 days
Excellent Rates
Competitive interest rates and I can save while paying back my loan
I've spoken to customer service a couple of times, a...
I've spoken to customer service a couple of times, and they were awesome. Also, love charting was great.
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5.00/5
I’m a single mum of four and I like to have them to...
I’m a single mum of four and I like to have them to turn to when I find myself in abit of struggle they’re always there to help
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5.00/5
Amazing place and people.
I’ve been with Croydon community bank for over 10 years now and genuinely couldn’t fault them. Always lovely people there to help.
Products from Your Community Bank
Showing all products offered by Your Community Bank
Loans
by Your Community BankYour Community Bank have a range of loans to suit different needs. To apply for a loan with Your Community Bank, you will need to complete a loan application online...
Loans
by Your Community BankYour Community Bank have a range of loans to suit different needs. To apply for a loan with Your Community Bank, you will need to complete a loan application online...
Savings
by Your Community BankYour Community Bank have a range of savings accounts. You have to be a member to take out a Your Community Bank savings account. You can set up a regular...
Savings
by Your Community BankYour Community Bank have a range of savings accounts. You have to be a member to take out a Your Community Bank savings account. You can set up a regular...
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